Every medium we use tells us a story, so this Management Monday we’ll look into story telling and a bit of showmanship and you’ll find out why I don’t really chose to watch music videos. There was a small ripple in the social media realm over Childish Gambino’s recent music video for “This is America”. […]Read more "Managing Interest: Harnessing Attention, Why I Don’t Watch Music Videos"
We’re going to be talking about professional and private ethics today and their long term cost versus reward. I recently just finished a contract testing call centers and help desk employees and it oddly enough was one of the only jobs that came anywhere near compromising my professional and personal ethics. I had to call […]Read more "Fiscal Friday: The Cost of Maintaining Ethics"
Trust is one of those necessary building blocks of any relationship, whether business or personal. People establish patterns of behavior and others begin to trust n that routine the individual developed. Sudden and/or drastic deviation from that pattern is when trust is broken. Once that trust is broken it is unbelievably hard to get back, […]Read more "Management Monday: Trust and Disappointment"
There’s a saying from Sun Tzu that if you put your forces on “dead ground” there is no way they cannot succeed. This has been generally interpreted as putting your forces and really your self in a situation where the only viable option is success. It’s about being at the end of the rope, low […]Read more "The Will To Succeed And Knowing When To Do Something"
We’re going to take a little look into a bit of data analysis today to get a small grasp of what comes in on one end of the information spectrum. We’ve talked about meta data previously now we’re going to look at personal data and why it is important. First off, what is personal data? […]Read more "Data Analysis: What and Why of Personal Data"
Today we’re going to look at a couple of factors in online and real life solutions to problems. Specifically using independent contractors (of some sort) to help improve business (specifically customer satisfaction) and the environment that people live in. This post was inspired by recent actions of the support team of an online game I […]Read more "Bounties and Snitches: Independent Methods"
I was watching a streamer play a game called Kingdom Come: Deliverance today and there was a nobleman who managed to talk down an invading force while managing to be politely insulting. So I thought I’d bring up a concept in negotiation and generally talking to people. Many people think that toughness and the indicator […]Read more "Soft Spoken Iron."